Over 20 percent of the voice calls made get dropped due to insufficient balance. This leads to a loss of revenue for operators. The Call Loan facility ensures that incomplete calls get converted into a revenue stream. They help. The Mobile Financial Solution by Mcarbon allows operators to add to enhance their revenue by letting customers borrow money air-time temporarily toas their mobile account balance. in turn bettering the customer experience. It not only increases the consumers’ on-call time but also facilitates them to spend more and more on the network. Users can pay back on their next recharge with a a service charge as decided by operators. Along with Loan Service, our solution also supports the Recharge platform to increase Recharge revenues, NBA, and Poke Call to support the Zero balance segment. Feature:
Airtime Loan: The service allows customers to take talktime or data when the balance is low. Service can be availed through multiple interfaces like IVR, USSD, SMS, express mode, app, etc.
KEY FEATURES
• Express Loan: Express Loan is a variant of Credit Loan service that offers loan to eligible users on the call itself. Read More…
• Micro Credit Loan: Micro Credit Loan is a value-added service designed on the premise of “what the consumer needs”, provides ease of access of airtime stock credit to customers of a telecom operator when they run out of balance. Read More…
•Talk Time Transfer: Talk Time Transfer is a mobile talk time transference service that allows one user to transfer mobile talk time from his account to another user’s account. Read More…
Why Choose Us
Experience the Advantage Why We're the Right Choice
At Mcarbon we understand that you have many options when it comes to customer communication Solutions, so why should you choose us? Here are a few reasons
Strong Legacy of Telecom Technology
Mcarbon started as a Telecom technology company powering key customer
engagements products
Robust Omni-channel messaging platform
Our scalable and future-proof omnichannel messaging platform not only meet but surpass customer expectations
Strong focus on scalable & secure technology
Platform is built to scale as per global
standards and is fully secure with ISO
27001 and SOC2 compliances
One step ahead of the market
We understand communication
technology and trends, and that helps us
keep ahead of competition
Keeping the customers delighted
Above all else, we are a customer focused
company and our growth is driven by
keeping them happy.